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Need help with something?

Get helpful information on this page. If you can't find the information which you are looking for, you can also contact us by calling.

What would you like to know?

Help Options

Making a Payment

  • How can I make a payment towards an invoice I have received?

  • What are my payment options?

  • Can I get a time extension on paying my invoice?

  • I can't make a payment. Can I have a payment plan?

Invoice Dispute

  • The amount on the invoice is different than the amount I was quoted on

  • The information on the invoice is incorrect

Subscription / Protection Plan Changes

  • I want to upgrade, downgrade, or cancel my subscription/protection plan.  

  • How can I update my personal information (changed address, name, etc)

Moving

  • I am changing my address. How can I let Primipair know I changed my address?

Custom Job

  • I want to get a quote on a custom job. How can I get a detailed quote?

Multiple Projects

  • I have multiple properties, and I want to repair or install equipment on all of them.

  • I am a builder or a property manager. I want Primipair to look after all my properties.

Contact Us, By Calling

+1 (888) 990-PAIR (7247)

Our call center is open 24 hours a day, 7 days a week, to answer your questions and offer assistance.

Call Us

Contact Us, Any Time, by Email

support@primipair.ca

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