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No Hot Water? Get a Free Water Heater Diagnostic Check Today!*

It’s never fun when you find out you’ve got no hot water. Primipair can help! Our fully licensed technicians can diagnose your water heater and provide you with a repair quote for free today! Our licensed technicians repair all makes and models, often on the same day. Call to book your free diagnosis check today. 

Terms and Conditions Apply. Offer expires on June 30th, 2024

Only at Primipair

Book Your Service Appointment Now

Our customer service team is available 24/7 to take your call — with same-day water heater service available if you call before 5 p.m.*

Free Hot Water Tank/Tankless Service Call Offer

When what you need most is to get your water heater fixed, schedule a service visit for free* With fully stocked trucks, our licensed technicians can fix many problems right away.

What’s included:

  • Issue diagnosis by an expert Primipair technician

  • Written quote for parts and labour

Modern Bathtub

Why Choose Primipair for For Water Heater Repair?

A complete diagnostic and safety check of your hot water tank/tankless equipment

We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*

A fixed-price quote up front, including all parts and labour — no hidden charges

All of our technicians are fully licensed and experienced to complete any hot water tank/tankless repair

We accept credit card payments, at no extra charge

Troubleshooting Your Water Heater

Natural gas and propane water heaters must be fixed by a trained and licensed technician. Here are a few things you can do if you’re having problems with your unit before giving us a call: 

No Hot Water

If you have a power vent, tankless or electric water heater, make sure your unit is plugged in. Also, check to make sure the related circuit breaker in your electrical panel hasn’t been tripped.

Water Heater is Leaking

Turn off the cold water shut-off valve on the water line coming into the water heater.  If you can’t find it, turn off your main water shut-off valve to stop the water coming into your home. Then give us a call.

Do not attempt to work on your water heater yourself. If you are having issues with your hot water, call Primipair to schedule a visit from one of our licensed and trained professionals who can fix the problem safely.

Call to Book Your Repair Now.

When Should I Replace My Water Heater?

With regular inspections and maintenance, a gas water heater should 15+ years. An electric tank should last 10 to 15 years. But if you’re starting to experience any of the issues listed below, it may be time for a change. Call Primipair to learn about our affordable financing options for hot water tank and tankless heaters.

Common signs that your water heater may need a repair, or replacement:

  • Rusty Tank

  • Noisy Operation

  • Water collecting under the tank

  • Rust in your hot water

Popular Water Heater Brands We Repair

We repair high-efficiency water heaters including the following brands:

  • Rheem

  • Rinnai

  • John Wood

  • Navien

  • Bradford White

  • Polaris

  • Bosch

+ More

* Terms and Conditions Apply. The water heater equipment must be owned by the homeowner (not rental/owned by another company). Free water heater diagnostic call only applies to residential properties within municipalities in the York Region during our business hours, which are Monday to Friday, 9:00 AM to 5:00 PM, and Saturday, 9:00 AM to 2:00 PM, except for holidays. The after-hours service call for residential properties in municipalities in the York Region fee is $240 + HST. For commercial properties, the service call fee is $240 + HST during business hours and $375 + HST outside of our business hours. We reserve the right to change or cancel this offer at any time without prior notice. The maintenance fee for a residential water heater or central air conditioner is $135 + HST, and for commercial rooftop units is $250 + HST. The free water heater diagnostic call is applicable for residential properties within business hours only. Offer expires on June 30th, 2024.

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